Privacy Policy

This policy explains what information this website collects, why we collect it, and the choices you have. It covers orbitalbee.com only. Each product has its own policy, linked at the end of this page.

1. Who we are

OrbitalBee is the software company inside the Quirento Ecommerce Private Limited (QEPL) group. For this website, OrbitalBee handles the engineering and QEPL carries the legal, support, and privacy commitments.

Privacy questions and requests: [email protected].

2. What we collect

Information you send us

When you use the contact form, we receive:

• your name and email address;
• the topic you select and the message itself;
• the time of submission and the IP address the request came from.

We do not require an account to contact us.

Technical information

Our web server records standard request logs (IP address, browser user agent, requested URL, timestamp, and response status). These logs are used for security, abuse prevention, and diagnosing faults.

What we do not do

• No analytics scripts, advertising pixels, or cross-site trackers.
• No cookies for advertising or profiling.
• No sale or rental of personal information.

3. Why we use it

• To reply to your message and provide support.
• To keep the site secure and prevent spam or abuse.
• To meet legal, accounting, and regulatory obligations.
• To improve the site based on the questions people send.

Where the law requires a legal basis, we rely on your consent for the contact form, our legitimate interest in operating a secure service, and legal obligation where applicable.

4. Sharing

We share information only with service providers that are necessary to run the site — the hosting provider and the email provider used to receive messages — and only to the extent needed. They are not permitted to use it for their own marketing.

We may disclose information if required by law or to protect the rights and safety of users.

5. Retention

• Contact messages: kept for up to 24 months so we can follow up on recurring issues, then deleted.
• Server logs: kept for a short operational period, normally no more than 30 days.
• Records we must keep for legal or accounting reasons are kept for the required period.

6. International transfers

Our hosting and email providers may process data in countries other than yours. Where that happens, we use providers that apply appropriate safeguards for personal data.

7. Your rights

Depending on where you live, you may have the right to:

• access the personal information we hold about you;
• correct inaccurate information;
• request deletion;
• object to or restrict certain processing;
• withdraw consent for future processing;
• lodge a complaint with your local data protection authority.

To exercise any of these, email [email protected]. We may need to verify your identity before acting on a request.

8. Product-specific policies

Each product handles its own data under its own policy:

• MathTools privacy policy
• Rifinit privacy and security commitments
• Date & Time about page

9. Children

This site is not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has sent us information, contact us and we will delete it.

10. Changes

We may update this policy when the site or the law changes. The date at the top of the page always shows the current version. Material changes will be highlighted on this page.